Returns & Exchanges

At Geologie, we want you to be completely satisfied with your skincare journey. If our products aren't the right fit for your skin, we offer a hassle-free 30-day return policy for all new customers.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to begin the process within 30 days of delivery.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging; we accept returns even if the products have been opened or lightly used.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.