Returns & Exchanges
At Geologie, we want you to be completely satisfied with your skincare journey. If our products aren't the right fit for your skin, we offer a hassle-free 30-day return policy for all new customers.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process within 30 days of delivery.
- 2.Prepare the Package
Securely pack the items in their original packaging; we accept returns even if the products have been opened or lightly used.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.